I usually have dirt on my nice work shoes.
Not because I can’t afford new ones—I love good shoes. But I also love coaching kids’ sports, and sometimes that means stepping onto the field in whatever I’m wearing. When someone asks for help, I don’t pause to think about my outfit. I jump in.
That instinct—showing up before conditions are perfect—is the same one that makes people indispensable at work. Seth Godin calls it being a “linchpin.” You’re not just doing your job; you’re adding unique value others can’t easily replace.
This isn’t about being the boss or the loudest voice in the room. It’s about being the person people seek out—the one they trust to contribute beyond what’s written in a job description.
Being good at your role is the baseline. Faster reports, cleaner code, smoother processes—those are valuable, but replaceable. Someone else can learn them.
Being irreplaceable means people want you. Your judgment. Your perspective. Your ability to create clarity or rally a team. You’re the person they call first, even for work outside your official lane.
No one ever feels 100% ready for new opportunities. If you wait until conditions are perfect, you’ll miss them. The people who stand out are the ones who step in, figure things out quickly, and deliver.
People who bring unique value treat their work like a craft. They combine skill with emotional intelligence, problem-solving, and initiative.
As my dad once told me, a career isn’t about staying employed—it’s about staying employable. That requires adaptability. Early on, say “yes” often to earn trust and stretch yourself. Later, say “no” when it protects your effectiveness or reputation.
Irreplaceable people balance both—knowing when to take on more and when focus creates greater impact.
Culture works like a living system. New people or ideas are accepted when they add value and strengthen trust.
Those who thrive are the ones who contribute meaningfully from the start—not because of their titles, but because they help others succeed. They make themselves welcome in any room by listening, connecting, and solving problems that matter.
How to Become the Person People Seek Out
Be genuinely likable. Take authentic interest in others. Goodwill opens doors that skill alone can’t.
Offer value that’s hard to copy. Whether it’s deep expertise, conflict resolution, or creative solutions—identify your unique strengths and lean on them.
Choose when to say yes and no. Say yes when it builds trust, visibility, or growth. Say no when it risks diluting your impact or quality.
People who stand out don’t wait for instructions. They:
Start development conversations.
Seek mentors and feedback.
Build skills for the roles they want next.
Keep learning like athletes who never stop training.
Think back to your first weeks on a new team—the energy and motivation you had to prove yourself. The best professionals never let that fade. They keep showing up with fresh contributions, ensuring their value remains visible.
The biggest obstacle is often hesitation. Fear convinces you you’re not ready. Perfectionism delays action.
But careers work like sports and music: stop training, and you lose your edge. Keep pushing, and you stay sharp.
Books like Atomic Habits reinforce this: progress comes from consistent, disciplined action. The most valuable people approach work as practice—always refining, always improving.
Time is fixed, but energy is renewable. Manage both to keep your impact high:
Focus on wins that build momentum.
Stay organized to prevent last-minute crises.
Protect time by cutting unnecessary meetings and batching tasks.
Keep stakeholders informed—no surprises.
Deliver reliably and build trust through consistency.
Ask yourself:
Do I bring skills or perspectives others can’t easily replace?
Do colleagues seek my input beyond my formal role?
Am I creating opportunities instead of waiting for them?
Do I keep learning and adapting?
Do I take action before I feel fully ready?
Do I manage my energy and relationships effectively?
Being irreplaceable isn’t about clinging to a role—it’s about consistently creating value.
Treat your career like an athlete treats training or an artist treats their work: keep learning, stay sharp, and bring passion to what you do.
Do that and you won’t just be good at your job—you’ll be someone no team wants to lose.
Delek is proud to be certified by HRCI. To learn more about HRCI organizational certifications based on ISO standards and to certify your company too, visit business.hrci.org.
Michael “Keith” Cutter is the Vice President of Talent Strategy at Delek US Holdings Inc., a downstream energy company. A licensed attorney in Texas, Keith has over 15 years of experience in human resources and labor relations. Passionate about culture and leadership, Keith has led strategic initiatives in talent management, diversity, and organizational development, primarily in the oil and gas industry.