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Empowering the Intelligent Workplace

How HR Can Drive AI Adoption with Confidence and Care

Artificial intelligence (AI) is already reshaping the workplace—and HR professionals are at the center of that transformation. HRCI surveyed thousands of HR professionals and found that while 77% are already using AI tools, most receive little to no training or organizational support. The message is clear: HR is ready to lead, but organizations must invest in education and responsible implementation.

"AI is no longer some futuristic thing. It’s here and HR professionals are using it ... A company without an AI strategy is already falling behind." – Dr. Amy Dufrane, HRCI CEO 

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Guidance for AI-Ready HR Teams

Empowering the Intelligent Workplace explores how HR can turn AI adoption into a strategic advantage—balancing innovation with ethical responsibility. Through survey data, expert commentary, and real-world examples, the report shows how HR leaders can use AI to streamline processes, strengthen compliance, and empower their teams with confidence and care.

Uncover Key Insights

  • • AI Is Already Here: More than half of HR professionals use AI daily—yet most lack structured training and organizational support.
  • • The Upskilling Imperative: As AI changes how work gets done, 56% of HR leaders say their teams will need new skills to keep pace.
  • • Risk and Responsibility: Explore real-world lessons from organizations that rushed AI adoption and what HR can do differently.
  • • Practical Frameworks: Steps for selecting and measuring AI systems that enhance productivity without compromising ethics or data privacy.
  • • A People-Centered Future: Why human oversight and empathy remain the foundation of successful AI strategies.

Harness the research, insights, and proven strategies to drive responsible AI adoption—building stronger organizations, smarter systems, and more empowered HR teams.