James J. Galluzzo III, a retired lieutenant colonel from the US Army, transitioned from a career in military HR to a successful civilian HR role, exemplifying the value of military experience in the civilian workforce. By pursuing an SPHR certification from HRCI, James validated his expertise and opened doors in the HR field. James's story highlights the impact of HRCI credentials and the exceptional skills that military veterans bring to civilian HR roles.
As a retired lieutenant colonel in the US Army, can you share how your experiences in the armed forces shaped your transition into civilian HR, and what inspired you to pursue your SPHR certification from HRCI?
As a career Army officer in the HR field, I performed many functions that were directly transferable to civilian HR practices, including talent acquisition, learning and training development, employee relations, and compliance and risk management. But among the most useful skills learned was the ability to lead and manage teams. I chose to pursue my SPHR certification just before military retirement to validate my knowledge, skills, and experience, and demonstrate competency in the HR field to prospective employers. I credit my certification as a strong contributing factor in securing my first post-military position.
Considering your military background, what aspects of HRCI certification have you found most beneficial in translating your skills from the military into civilian HR?
HRCI’s certifications are the global standard to which civilian employers evaluate and validate an HR professional’s experience and knowledge, regardless of where that knowledge or experience was obtained. Civilian organizations may not be familiar with every aspect of what HR professionals do in the Army or how varied it is compared to a civilian HR team. HRCI credentials provide peace of mind to an organization’s leadership and instill confidence in the HR professional by certifying a specific level of HR competency.
What strategies would you recommend to veterans or active-duty personnel in HR roles to maximize the benefits of HRCI’s offerings? How can they best leverage these resources to enhance their unique skill sets?
Pursue certification even if you are still on active duty and are not yet thinking about transitioning from military service. The benefits of learning and preparing for the exams boost confidence. For the Army specifically, programs like Credentialing Opportunities On-Line (COOL) and Institutionally Delivered Credentialing (IDC) assist in obtaining an HRCI credential. I am proud to have contributed to the initial framework for this partnership with HRCI and the Adjutant General’s School while on active duty. This collaboration has successfully certified Army HR professionals for over a decade.
How has the HRCI community facilitated connections or mentorship opportunities for you?
I have been so fortunate to work with HRCI leadership and connect with a diverse group of HR professionals through working groups and other projects. It led me to colleagues who encouraged me to author study guides and helped me build valuable professional relationships and friendships over the years.
What is the most significant change in your career or professional life since becoming certified?
My certification landed my first post-military HR job. It has fundamentally shaped my post-military career, leading me to opportunities I could not have imagined when I was still in school studying electrical engineering.
What is the top challenge or trend you foresee in the HR industry over the next 2–3 years? How can HRCI support professionals in navigating these challenges, particularly those with military backgrounds?
Human resources is always changing and evolving, especially with respect to compliance and risk management. We can expect a period of regulatory change in the United States that will impact businesses in the next few years as some global trends will seek to shift labor to countries with favorable U.S. relations. HRCI is always at the forefront of change because its body of knowledge comes from the HR practitioners who live it every day.
Military service members are the embodiment of adaptability, always resourceful and creative. If companies want to hire military veterans, I always recommend starting with the HR department. Military HR professionals bring exceptional qualities that can greatly benefit any organization.
Fill in the blank: What area of HR do you find most [adjective of your choice] and why?
I find training and mentoring to be the most fulfilling. I have acquired a great deal of knowledge and experience in 30 years of military and civilian HR practice, and I enjoy sharing it with others and helping them achieve their goals. I am at my best in front of a room of a hundred people, engaging them with insights and perspectives. I greatly appreciate the confidence my HRCI certification has instilled in me and for the opportunities to meet and learn from HR professionals worldwide.
James's journey from military HR to a civilian HR career exemplifies how veterans can effectively transfer their unique skills and experiences to new environments. His story highlights the critical role HRCI certifications play in enhancing capabilities like adaptability, leadership, and problem-solving, offering both confidence and credibility in the civilian workforce. By embracing these resources, veterans can unlock new career opportunities and make a significant impact within their organizations.
James J. Galluzzo III, SPHR, is a strategic human resource professional with nearly 30 years of experience. He is a retired United States Army officer who served in the Adjutant General’s Corps, the Army’s human resources branch. His culminating duty was Chief of Leader Development and Proponent for the Adjutant General School, supporting the 40,000 Army HR professionals around the world. After his military service, James worked as a human resources director in the public and private sectors, authored two study guides for HRCI certification exams, and currently is a program manager and strategic integrator supporting the Army’s HR transformation efforts